One fee in rupees.Messages billed by Meta.
There are two costs and you should know both before you sign up. Mesara charges a flat monthly fee in rupees. Meta charges you separately for the messages you send, in US dollars, on the card attached to your own WhatsApp Business Account.
- 14 days free, card at signup
- No setup fee
- Cancel any time
Because Meta bills you directly, we never touch that money and cannot add to it.
The plans
Three plans, published prices.
Pay monthly, or pay for a year and two months are free. Every plan is billed in rupees through PayHere.
Start
LKR 3,500a month
- 2 team members
- 1,000 contacts
- Inbox, auto-reply and templates
- The full safety engine
Grow
LKR 8,900a month
- 5 team members
- 10,000 contacts
- Broadcast campaigns and segments
- Everything in Start
Scale
LKR 17,500a month
- 12 team members
- Unlimited contacts
- 3 numbers and API access
- Support on WhatsApp and phone
One month, itemised
Our half of the bill does not move.
Two months on the Grow plan, drawn against one scale. The plan fee is the same LKR 8,900 in both. Everything else on the bill is Meta's, and it is the part you decide.
The green is our fee. It is the same length in both months because it is the same amount of money. The amber is Meta's, at their published rates, billed to your own card.
Mesara plan
Grow, the same figure every month
Meta, marketing messages
500 sent, about LKR 25 each
Meta, utility messages
300 sent, about LKR 4 each
Meta, service replies
1,240 inside the 24 hour window
Total for the month
LKR 8,900 to us, LKR 13,700 to Meta
LKR 22,600
Mesara's monthly fee
LKR 3,500, 8,900 or 17,500 a month depending on the plan, paid in rupees through PayHere with the cards and bank methods you already use. This covers the platform: the shared inbox, the safety engine, the migration and the support.
Paid to Mesara, in rupees.
Meta's message charges
WhatsApp charges for the messages you send. You attach your own payment method to your own WhatsApp Business Account, and Meta bills that card in US dollars at their published rates. We take no cut of it and cannot add to it. Mesara shows you a running estimate so you know where you stand before the invoice arrives.
Paid to Meta, in US dollars, on your card.
What Meta charges
What messages cost, roughly.
These are Meta's charges, not ours, and they go on your card rather than your Mesara bill. The rupee figures are approximate conversions of Meta's published rates, and they move with both Meta's rate card and the exchange rate. Use them to budget, not as a quote.
Sri Lanka moves onto its own rate card.
Sri Lanka leaves the low rate region it sits in today, and the rate for international authentication messages goes up. Meta has not published the new Sri Lanka figures yet, so the rupee figures above are today's and we will show the new ones in the app as soon as Meta publishes them. Meta sets these rates and can change them without us.
Add-ons
If you outgrow a limit.
Two things you can put on any plan, priced the same way the plans are.
Extra team member
Add or remove them from your account whenever the team changes.
Extra WhatsApp number
Every number is provisioned, verified and monitored on its own.
Before you sign up
The questions about the money.
The two bills, the trial, and which card pays for what.
So what do I actually pay in a month?
Your plan fee to Mesara in rupees, and whatever Meta charges your card for the messages you send. A business on Grow that sends 500 marketing messages and 300 utility messages pays LKR 8,900 to Mesara and roughly LKR 13,700 to Meta, so about LKR 22,600 in total. Send nothing that month and you pay only the LKR 8,900.
Why does Meta bill me instead of Mesara?
Because it is your WhatsApp Business Account. You own it, the number stays yours, and the messaging charges sit between you and Meta with nobody in the middle adding a margin. It also means your sending is never blocked by a balance running low with us.
Do you take a card for the free trial?
Yes. We ask for your card details when you sign up, so the plan can start on its own if you stay with us. Nothing is charged during the 14 days. Cancel before day 15 and you pay us nothing. Stay, and the first payment is taken on day 15, at the plan price you chose. That card pays your Mesara plan fee and nothing else. We never charge you for messages.
What card do I need for Meta?
A card that works for foreign currency payments, because Meta bills in US dollars. This is a separate arrangement from your Mesara plan: you attach the card to your own WhatsApp Business Account and Meta charges it directly, even if it is the same card you gave us. Most Sri Lankan banks can enable foreign currency payments on a debit or credit card if it is not already on. We check this with you during onboarding, before you go live, so it is not a surprise later.
Do auto-reply and templates cost extra?
No. Auto-reply and message templates are on every plan, including Start, and so are the safety engine and coexistence migration. What Grow adds is broadcast campaigns, segments and click to WhatsApp attribution. What Scale adds is more numbers, unlimited contacts and API access.
Is there a free plan?
No. There is a 14 day free trial, which asks for a card at signup and charges nothing until day 15. We do not run a free tier, because free plans attract bulk senders, and one of those on our Meta account puts every other customer at risk.
Can I change plan or cancel?
Yes, from your account, at any time. Cancelling stops the next renewal and you keep the plan until the end of the period you have paid for. Message charges are settled with Meta directly, so there is no balance left sitting with us.
Pay us for the software. Pay Meta for the messages.
Nothing in between, no markup on your sending, and no rupee balance to keep topped up.
We take a card at signup and charge nothing for 14 days. Messages are billed separately by Meta, on your own card.